Master Service Agreement

Methownet, LLC Master Service Agreement

This Master Service Agreement is between Methownet, LLC ("Our company") and Customer ("You").

By accepting this agreement and using our company's services, you agree to be bound by all the terms and conditions of this agreement and of our company's service policies.

You agree to the following provisions:

1. Provision of Services

Our Company agrees to provide services to you in accordance with the Customer Service Level Agreement in exchange for your payment for our Company's Services, your execution and compliance with this agreement, and your compliance with our Company's Acceptable Use Policy. Provision of our Company's Services shall commence once our Company has received both your payment for our Company's Services and this Agreement duly executed by you. You warrant and represent that you shall use our company's services only for lawful purposes.

2. Agreement Term

The initial term of this agreement shall be from the date of your initial payment and execution of this agreement through the remainder of the calendar month in which this agreement was executed. The term of this agreement, after the initial agreement term, shall be one calendar month.

3. Automatic Renewal

This agreement shall renew automatically at the end of the prior agreement term unless terminated either by you or by our company.

4. Termination Without Cause

You may terminate this agreement at any time, for any reason, by notifying us by email prior to the automatic renewal of this contract. Our company shall not refund amounts already billed for the month in which you terminate the agreement. All customer data and account settings including, but not limited to, web site content, databases, and e-mail messages are irrevocably deleted upon account termination.

Our company may terminate this agreement at any time, for any reason, through written or electronic mail notice of termination to your e-mail contact address no less than fifteen days prior to the service termination, and refunding any monthly services charge applied for the month in which our company services terminate.

5. Termination for Cause

You agree to maintain and keep current all contact information for your accounts which are stored within our company servers. Failure to maintain or keep current all contact information shall be a valid ground for our company to terminate services for cause.

If our company terminates your account for a violation of this agreement, or our company's Acceptable Use Policy, our company shall not be required to refund to you any amount billed for the month in which our company’s services terminate.

6. Payment Terms

You agree to be billed monthly via your credit card for all recurring and one-time charges, including late and termination charges, for any company services ordered by you and any fees you owe to our company. Our company shall not provide you with an invoice.

7. Taxes

Our company shall not be liable for any taxes and other government fees to be paid which are related to purchases made utilizing our company’s services or from our company's server. You agree that you shall be fully responsible for all taxes and fees of any nature associated with products or services sold through the use of or with the aid of services provided to you by our company.

8. Materials and Products

Any placement of customer-owned, or pre-installed equipment and materials must be inspected and approved by Methow Fiber prior to use. Equipment/materials that is deemed unacceptable for use will not be used and new equipment or materials may be installed by our company at a cost to you.

Any material and data you provide to Our Company in connection with Our Company's Services shall be in a condition that is in a form requiring no additional manipulation on the part of the Our Company. Our Company shall make no effort to validate this material or data for content, correctness, or usability. Material or data that is not in this condition shall be a breach of this agreement. Our Company may, in its sole discretion, reject material or data that You have placed on Our Company's servers or that You request Our Company put on its servers. We agree to notify You immediately of a refusal of the material or data and provide You with an opportunity to amend or modify the material or data to meet the requirements of Our Company. Your failure to amend or modify the data or material as directed by Our Company within a reasonable time shall be a breach of this Agreement.

9. Liability; No Warranty; Limitation of Damages

You expressly agree that use of our company's services is at your sole risk.

Our company, its officers, agents, employees, contractors and any of its affiliates, or licensors, do not represent or warrant, expressly or impliedly, that the services will not be interrupted or error free; neither do they make any warranty as to the results that may be obtained from the use of our company's services or as to the accuracy, reliability, or content of any information service or merchandise contained in or provided through our company's services, unless expressly stated in this agreement.

Our company, its officers, agents, employees, contractors or anyone else involved in providing our company's services shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use the services; or for any damages that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission, or any failure of performance, whether or not limited to acts of nature, communication failure, theft, destruction, or unauthorized access to our company's records, programs, or services.

The company will exercise no control over the content of the information passing through our company's network except those controls expressly provided by the services.

Our company makes no warranties or representations of any kind whatsoever, whether express or implied, for the service provided. The company expressly disclaims any warranty of merchantability or fitness for a particular purpose and will not be responsible for any damage that may be suffered by you, including, but not limited to, loss of data resulting from delays, non-deliveries, or service interruptions from any cause or due to your errors or omissions. Use of any information obtained by way of our company is to be used at your own risk, and our company specifically denies any responsibility for the accuracy or quality of information obtained through our services.

10. Patents, Copyrights, Trademarks, and Other Intellectual and Proprietary Rights

Except for rights expressly granted herein, this agreement does not transfer any intellectual or other property or proprietary right to you. You agree that all right, title, and interest in any product or service provided to you is our company's. These products and services are only for your use in connection with our company's services provided to you as outlined in this agreement. You expressly warrant to us that you have the right to use any patented, copyrighted, or trademarked material which you use, post, or otherwise transfer to our company servers.

11. Indemnification

You agree that you shall defend, indemnify, save, and hold our company harmless from any and all demands, liabilities, losses, costs, and claims, including reasonable attorneys' fees, asserted against our company, its agents, officers, and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by you, your agents, employees, or assigns. You agree to defend, indemnify, and hold harmless our company against liabilities arising out of:

• (i) any injury to person or property caused by any products sold or otherwise distributed in connection with our company’s services provided to you;
• (ii) any material supplied by you infringing or allegedly infringing on the property or proprietary rights of a third party;
• (iii) copyright infringement; and
• (iv) any defective product which you sold or distributed by means of our company services.

You agree that the liability limit of our company shall in no event be greater than the aggregate dollar amount which you paid during the terms of this agreement, including any reasonable attorneys' fees and court costs.

12. Miscellaneous

Governing law; jurisdiction; forum. This agreement shall be governed by and construed in accordance with the laws of the state of Washington without regard to its conflicts of laws or principles. You agree, in the event any suit is brought against our company for any reason, to submit to the jurisdiction of the state of Washington, and agree to the courts of Okanogan County, Washington as the sole and appropriate forum.

Severability. In case any one or more of the provisions contained herein shall, for any reason, be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provisions of this agreement, and this agreement shall be construed as if such provisions had never been contained herein, provided that such provisions shall be curtailed, limited, or eliminated only to the extent necessary to remove the invalidity, illegality, or unenforceability.

Waiver. No waiver by our company of any breach by you of any of the provisions of this agreement shall be deemed a waiver of any preceding or succeeding breach of this agreement. No such waiver shall be effective unless it is in writing and then only to the extent expressly set forth in such writing.

This agreement, including our company Acceptable Use Policy, shall constitute the entire agreement between you and our company.

By accepting service, you confirm that you have read, understood, and agreed to the terms of this Master Service Agreement.

Thank you for choosing Methownet, LLC, your local internet service provider. Please contact us at 509-996-2022 with questions.