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Dear Friends and Neighbors,

Covid-19 has provided new and continually shifting challenges for all of us. At Methownet.com, we take seriously the critical role we play in keeping you and our community connected.

Methownet.com is continuing to operate under the State of Washington's "Essential Critical Infrastructure Workers" proclamation from Governor Inslee. Under these guidelines, Methownet.com staff may "establish, support or repair service as needed."

If you require an onsite service call, our installer/technician is restricted to outdoor work until the stay at home order is lifted. That said, we have come up with workarounds to address most circumstances. Please keep a 6-foot distance from our installer/technician while communicating with them, they will do their best to provide safe and reliable service. We are proud of how our field staff has adapted to these new circumstances.

Methownet's network is designed and built for capacity, speed, flexibility, and reliability. We continue to invest in updating our wireless infrastructure and fiber network. Please be assured that in most cases Methownet.com has the capacity to handle increase requests from our customers to enable work and study from home. Your internal network may also be challenged by added demand at home and we are here to help. Please call our terrific tech support staff for some useful tips to help you strategize and manage your connection.

For those experiencing financial hardship as a result of recent events related to COVID-19, special arrangements are available with Methownet.com to keep you connected. Please reach out to us, we are here and ready to help.

As a local-owned and operated business, and as your neighbors, it is our privilege to serve you and we appreciate your support.

Sincerely,
Jeff, Maria, Amy, Ada, April, Dustin and Ian
Serving our community since 1995


Please call us at (509)996-2022 for information about our fiber optic or wireless service.



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